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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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ray ballew

September 21, 2024

5  out of  5
rating by ray ballew
"The staff @ Jill Duncan State Farm are courteous, Miss Kris walked me through each detail on my insurance policy, she showed compassion while reviewing my quote. It makes me so happy to be part of a great insurance company in our community. Excited to be with this company for many years, thanks again Jill Duncan for allowing me to jump on board."
We responded:
"Ray, we are so thankful you gave us an opportunity to earn your business and to have you as a part of our State Farm family! Thanks for the kind words and the 5 stars!! We appreciate you!"
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Tommy Galbraith

September 19, 2024

5  out of  5
rating by Tommy Galbraith
"Very respectful, getting a quote was fast and easy. They have great rates !"
We responded:
"Thank you, Tommy. We appreciate you giving us the opportunity to earn your business and are very grateful for your 5 star review! Thank you for taking the time to rate us!"
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Rob

August 24, 2024

1  out of  5
rating by Rob
"Find another agent. The agents are rude and disrespectful, especially Ginny."
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Ann Hladilek

August 24, 2024

5  out of  5
rating by Ann Hladilek
"Cannot recommend this agency highly enough. From start to finish, they were kind, efficient, genuinely want to help customers get the best coverage with reasonable prices. Best experience in insurance shopping ever!"
We responded:
"Ann, we are thankful for the opportunity to take care of your insurance needs! Welcome to our State Farm family!"
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Tristan Weatherspoon

August 12, 2024

5  out of  5
rating by Tristan Weatherspoon
"Great communication and easy to work with. Very competitive rates and coverage options."
We responded:
"Welcome to Jill Pierce State Farm! We are thankful you chose us, we know you have many choices when it comes to insurance. We greatly appreciate your 5 Star review as well! "
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Alyss Jewell

July 1, 2024

5  out of  5
rating by Alyss Jewell
"Kris from Jill Pierce was very helpful! She was able to get me more discounts and affordable insurance. She was very respectful and i thank her a lot for the help."
We responded:
"Alyss, thanks so much for your kind words and taking the time to provide a review for Kris and our office. We are thankful to have you as part of our State Farm family! "
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Shray Jones

June 11, 2024

5  out of  5
rating by Shray Jones
"Jill Pierce-State Farm Insurance Agency! Kris was the agent who helped me and what can I say she was so helpful and professional I couldn’t have asked for a better agent! Thank you again Kris!"
We responded:
"Thank you Shay! We appreciate you giving us the chance to earn your business and for allowing us to help you. Thank you for taking the time to provide a Google review for Kris and our agency "
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Ron Stock

June 5, 2024

5  out of  5
rating by Ron Stock
"Spoke with Kris. Super nice, friendly, professional. Answered all my questions. So far I am very pleased with their auto and home coverages."
We responded:
"Thanks Ron! We appreciate you taking the time to give Kris and our office a review. We are thankful that you chose our office to take care of your home and auto insurance. "
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charles erlitz

May 16, 2024

5  out of  5
rating by charles erlitz
"Excellent service"
We responded:
"Thanks Charles! We appreciate you choosing our office! And for taking the time to provide a review! Thanks!!!"
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Tarell Hines

May 3, 2024

5  out of  5
rating by Tarell Hines
"Very helpful and nice"
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Justin Amos

April 10, 2024

5  out of  5
rating by Justin Amos
"Kris was able to help me get a great quote and she had fantastic customer service! I was very satisfied with their help!"
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Staci Moreland

April 10, 2024

5  out of  5
rating by Staci Moreland
"Chris with Jill Duncan State Farm is amazing!!! She is quick to get to back with you, takes her time with you, makes information understandable and prices are very affordable!!! Would highly recommend!!!"
We responded:
"Staci, thank you! We appreciate you choosing us to take care of you! We also thank you for taking the time for a review! 😊"
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Janet Startup

January 29, 2024

5  out of  5
rating by Janet Startup
"Without a doubt, the Jill Pierce State Farm Agency in Carrollton, is such a warm and inviting environment. Every staff member is genuinely friendly and happy to assist in any way. I worked with Ginny Silvey, who went "above and beyond" my expectations. She treated me as an individual, on a highly personal level, like I've never experienced. She was very knowledgeable of her company's products, explained every aspect of the process and understandably answered my questions ....even before I asked them! In my search for an automobile and insurance quote, she offered to process the VIN of each and every vehicle I was considering to purchase; in an efficient and timely manner. Ultimately, this process, led me to a car and premium that fit my needs. I could go, "on and on", about her service. I sincerely hope that my review was adequate enough in explaining this special and unique experience!"
We responded:
"Janet, thank you so much for choosing our office to take care of you and your family. We really appreciate you taking the time to provide us with a review! We know there are many choices when deciding on your insurance provider - so thank you!! "
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Kyle

December 18, 2023

5  out of  5
rating by Kyle
"Kris does a great job. The process for getting car insurance was quick and easy."
We responded:
"Kyle, thank you for letting us know how we did! We appreciate the feed back and are so glad you are a part of Jill Pierce State Farm! "
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Jake N

October 30, 2023

5  out of  5
rating by Jake N
"Jill and her team always make sure I’ve got the coverage I need at a competitive price. When it comes time to make a claim, these fine folks will help you navigate the process efficiently and with kindness in what is sure to be a challenging situation. You really can’t ask for more from your insurance team!"
We responded:
"Jake, thank you for taking the time to provide our State Farm office with a review. We appreciate your faith in not only State Farm but Jill Pierce State Farm. We are pleased you are happy with our customer service and are very thankful you are a part of our State Farm family! Thank you! "
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Ashley Nicole Fanning

October 28, 2023

5  out of  5
rating by Ashley Nicole Fanning
"Jake from State Farm does so well at describing the perks of State Farm, as everything that he explains about State Farm is true. I'm very pleased with Jill Duncan as my State Farm representative 🤗"
We responded:
"Wow! Thank you so much for the fun, 5 star review! We appreciate you choosing our office to take care of you and are glad you are a part of our State Farm family!"
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T. Moreland

September 14, 2023

5  out of  5
rating by T. Moreland
"Amazing, friendly customer service. Representative (Kris Honea ) really took the time to make sure that all my needs were addressed. I should have changed to this insurance company years ago. Thank you for what you do………."
We responded:
"Thank you for time and your review! We know you have lots of choices but appreciate you choosing us to take care of your insurance needs! We are so glad we could help! "
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Brianna Carrillo

September 11, 2023

5  out of  5
rating by Brianna Carrillo
"I spoke with Kris, and she was absolutely amazing and explained everything to me clearly & answered all my of my questions! thankful for them!"
We responded:
"Brianna, we are thankful you are a part of our State Farm family! Thank you for taking the time to give us a review We are glad you are happy with Kris’s customer service!"
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David Collins

August 18, 2023

5  out of  5
rating by David Collins
"Excellent customer service and best prices for all your insurance needs."
We responded:
"David, thank you for taking time to review our agency. We know you have many choices when it comes to insurance and are grateful we are your choice. We appreciate you. "
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Marshall French

August 16, 2023

5  out of  5
rating by Marshall French
"Kris did a great job taking care of our needs. She was very responsive and thorough."
We responded:
"Thank you so much for taking the time to provide us with a 5 star review. We appreciate you choosing us to be your State Farm Insurance family and having faith in our office. "
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Mary Ann McLeroy

August 12, 2023

5  out of  5
rating by Mary Ann McLeroy
"I have done business with Jill Duncan State Farm for several years and they have always given me exceptional service, timely and friendly as well. Today was no exception. Responded to my question and an answer within the hour. Thanks gals!"
We responded:
"Thanks, Mary Ann! We appreciate your loyalty to our office and State Farm. Thank you for your continued trust in us!"
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Lorrie Barger

August 11, 2023

5  out of  5
rating by Lorrie Barger
"Great communication. Easy to do business with."
We responded:
"Lorrie, thanks for taking time to review us and thank you so much for choosing us to take care of your insurance needs! You have many choices and we appreciate that we are who you chose. "
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Jaquante Whitaker

August 11, 2023

5  out of  5
rating by Jaquante Whitaker
"I want to thank Ms. Ginny Silvey for making it so easy to switch insurances. It was fast and easy to do. This is a great office."
We responded:
"Thank you! We appreciate you taking the time to give us a review and thank you very much for choosing Jill Duncan State Farm to take care of your insurance needs! Welcome to our State Farm family"
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Pamela Gallegher

August 5, 2023

5  out of  5
rating by Pamela Gallegher
"When we were looking at different insurances, Jill Duncan’s office went over and above to get us the best rate possible. We are very happy and plan on changing our homeowners to them very soon."
We responded:
"Pamela, Thank you for the review and for allowing us the opportunity to take care of your insurance needs. We are thankful to have you as a part of our State Farm family!"
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Syletia Wood

August 1, 2023

5  out of  5
rating by Syletia Wood
"We think the world of Jill and her staff. They are so accommodating in all areas. It doesn't matter if we're making a simple change or adding a new policy, we always feel like we're their most important client!"
We responded:
"Thanks Syletia. We appreciate you allowing us to take care of you and your family for such a long time. We are thankful you chose us and continue to trust our agency. "